Managed IT Solutions
Managed IT solutions allow us to provide a level of service that is (at least) on par with what an IT department from a large corporation would provide; the key differences between us being the money you are saving and where your IT department is located. We provide many services with our managed solutions:
- Virtual CIO
- A virtual CIO is an experienced IT manager whose goal is to help your business achieve it’s goals. Use your CIO to help make your IT decisions for your business.
- 24 x 7 Remote Alert Monitoring and Response
- When we configure our remote software on your network, it can alert us to errors, viruses, past-due updates and more. When alerted, we can notify you of them and fix the issues before it turns into downtime for your business.
- Unlimited Remote Support
- The solution to most problems are just a phone call away! If you are having a problem that our monitoring software did not alert us to, you can call us and we will fix your problem over the internet.
- Antivirus Management
- We will set up and manage antivirus software that fits your business needs perfectly.
- Antimalware Management
- In this day and age, antivirus isn’t enough. We will set up manage antimalware software as well.
- Windows Update and Security Patch Management
- If there is a critical Windows update or software patch that has been released, we will remotely deploy and install the patches and/or updates silently to your machines. This will not interrupt any user.
- Quarterly Network Reviews
- A network review is a document that details the state of your current network. It will list common errors on your network, current hardware supported and more.
- Discounted On-Site Service Calls
- As a DCo Solutions contract customer, enjoy on-site service discounts of up to 50% off!