1. If you have a Spring 4g phone currently, such as the Samsung Galaxy S, SII, EVO 4g, or countless other Android phones, you will never get 4g coverage. As it stands, there is no WiMax service in Memphis. Since Sprint never expanded WiMax to Memphis, those phones will never be able to be 4G.
2. If you purchase a new 4G phone like these from Amazon.com you will never have 4G coverage. For those of us that live in Nashville (which has WiMax coverage), WiMax will soon be discontinued all over the country.

Simply put, if you’re in the market for a new phone – WAIT! A patient play will win out this time.

DCo Solutions is proud to provide not only tech support but virtual CIO services as well. Tips such as this one can save your business time, money, and frustration!

Source: TechnoBuffalo

Since we’re a “grassroots” IT company we don’t have backers with seemingly endless coffers of money. We aren’t owned by some major corporation. In fact, we’re not too much of a “we” at all.

I like to say DCo Solutions is a company that is two-and-a-half employees strong.

• There’s me, the technician. I am almost always the one to come out and fix your issues, and I’m happy to do it! I love getting computer systems working and generally “un-frustrating” people.
• Next is Michelle. If I’m not able to get to the phone, it’s Michelle who will answer. Got a billing question? That’s Michelle. Want to leave me a message? You guessed it, Michelle.
• Finally, we’re left with 1/2 of an employee. That’s a part timer.  These are people I’ve known for years – 5, even 10+ years, not random applicants I found skimming Craigslist. Most of the time, I get these folks to help me on the bigger jobs or when I’m not available.

Now, all this is probably making you wonder: “What if you disappear when I need you the most?” Well, I’ve been fortunate enough to have some nice companies “take a chance” on me, so to speak. Now that we’re grounded, we’re here to serve. After all, if I disappear then so does my meal ticket!

Being this small in size, it allows me to focus on my customers, their wants, and their needs; I don’t have to approve anything with my manager. Too many times have I gotten frustrated with a company because I couldn’t get some to simply “be a person.”

If you have any questions about us, feel free to call us. The number on the right is a direct line to me (or, if I’m busy – Michelle), or you can just shoot me an email from the contact form.

• Increase Efficiency. 
• Stop having days of downtime waiting for a technician to schedule you—we guarantee same-day service with both managed and unmanaged solutions! And if you have a managed solution we can proactively fix many issues before they turn into major downtime!
• Reduce Costs.  
• Eliminate the need to hire a full-time or part time IT support staff—we are available all day, every day. The proactive maintenance with a managed solution, and the early warning responses of our unmanaged solution will reduce downtime and labor costs.
• Focus on your Business.  
• Let our certified technicians take the stress out of your PC woes so you can get back to helping your clients. An IT solution from DCo Solutions will let you worry about what matters most – your business.
• Stay Local.  
• Instead of the headache of dealing with corporate giants or foreign countries, let our local, Memphis based staff help you with all your computing needs.

• Virtual CIO
• A virtual CIO is an experienced IT manager whose goal is to help your business achieve it’s goals. Use your CIO to help make your IT decisions for your business.
• 24 x 7 Remote Alert Monitoring and Response
• When we configure our remote software on your network, it can alert us to errors, viruses, past-due updates and more. When alerted, we can notify you of them and fix the issues before it turns into downtime for your business.
• Unlimited Remote Support
• The solution to most problems are just a phone call away! If you are having a problem that our monitoring software did not alert us to, you can call us and we will fix your problem over the internet.
• Antivirus Management
• We will set up and manage antivirus software that fits your business needs perfectly.
• Antimalware Management
• In this day and age, antivirus isn’t enough. We will set up manage antimalware software as well.
• Windows Update and Security Patch Management
• If there is a critical Windows update or software patch that has been released, we will remotely deploy and install the patches and/or updates silently to your machines. This will not interrupt any user.
• Quarterly Network Reviews
• A network review is a document that details the state of your current network. It will list common errors on your network, current hardware supported and more.
• Discounted On-Site Service Calls
• As a DCo Solutions contract customer, enjoy on-site service discounts of up to 50% off!

Remote support allows us to help streamline your computer support needs by providing tech support within hours rather than days. Using our revolutionary remote desktop virtualization technology, we can connect to any computer anywhere in the world within seconds and fix any software-based problem including viruses, spyware, unrecognized error messages, program errors, and much, much more.

DCo Solutions offers both managed and unmanaged solutions. Managed solutions allows us to monitor your network for errors, viruses and more. Unmanaged solutions allow us to work on an as-needed basis.

Because of DCo Solution’s small size, you can be confident that you will receive the best possible customer service. Don’t let our small size fool you—we are well equipped to handle a small business just as well as a large corporation!

Outsourcing to the cloud doesn’t mean you are being supported from far away, though! Your support will come from our office in Memphis each and every time. On-site services will be dispatched from there as well, so expect same-day service to become routine!

• Unlimited Remote Support
• The solution to most problems are just a phone call away! If you are having a problem that our monitoring software did not alert us to, you can call us and we will fix your problem over the internet.
• Windows Update and Security Patch Notification
• If there is a critical Windows update or software patch that has been released, we will notify you via phone or email. If you wish to deploy the patches or updates, we would be able to do it remotely, one machine at a time.
• Quarterly Network Reviews
• A network review is a document that details the state of your current network. It will list common errors on your network, current hardware supported and more.
• Discounted On-Site Service Calls
  • As a DCo Solutions contract customer, enjoy on-site service discounts of up to 50% off!